Start risk-free with a free credit - Sign up and get your first credit on the house!

Pricing plans

Choose a credit package and get started risk-free. 30-day money-back-guarantee included!*
1 credit
Not sure if UGC is the right thing for you? Buy just 1 credit to test it out!
What's a credit?
$120USD
$120 / credit
STart trial
billed once
Always included
1 video
Pick from pre-vetted UGC creators
100% usage rights
Basic quality checks by our team
*Free revisions
5 credits
Buy a package of 5 credits to requets up to 5 videos!
What's a credit?
$550USD
$110 / credit
Start trial
billed once
Always included
Up to 5 videos
Pick from pre-vetted UGC creators
100% usage rights
Basic quality checks by our team
*Free revisions
10 credits
Campaign coming up? The 10 credit package will cover your UGC needs.
What's a credit?
$1000USD
$100 / credit
start trial
billed once
Always included
Up to 10 videos
Pick from pre-vetted UGC creators
100% usage rights
Basic quality checks by our team
*Free revisions
5 credits/month
Request up to 5 videos a month from standard or premium creators.
What's a credit?
$500USD
$100 / credit
Start trial
billed monthly
Always included
Up to 5 videos/month
Pre-vetted UGC creators
100% usage rights
Cancel anytime
VIP Support with any project
Advanced quality checks by our team
Unused credits roll over
*Free revisions
10 credits/month
Spice up your social channels with up to 10 user-generated videos per month.
What's a credit?
$950USD
$95 / credit
Start trial
billed monthly
Always included
Up to 10 videos/month
Pre-vetted UGC creators
100% usage rights
Cancel anytime
VIP Support with any project
Advanced quality checks by our team
Unused credits roll over
*Free revisions
20 credits/month
Step up your UGC game with up to 20 videos per month.
What's a credit?
$1800USD
$90 / credit
Start trial
billed monthly
Always included
Up to 20 videos/month
Pre-vetted UGC creators
100% usage rights
Cancel anytime
VIP Support with any project
Advanced quality checks by our team
Unused credits roll over
*Free revisions

Need a custom plan?

Contact us for a bespoke credit plan if you need more than 20 credits.

Pricing plans

Purchase monthly credits to request standard or premium videos from our pool of vetted content creators!
Standard Videos
1 credit
Best for basic videos up to 15 sec, such as short TikToks or Testimonials
Standard creators
Shot from 1-2 angles
1 location
See Standard examples
Intermediate Videos
2 credits
Video ads up to 30 sec, such as Unboxing Videos or Explainer Videos
More experienced creators
Multiple locations
Multiple angles
Simple Product Demos (e.g. beauty products, food prep)
Additional creator requirements (e.g. pets, baby, fashion)
See Intermediate examples
Advanced Videos
3 credits
Video ads up to 60 sec, such as complex Product Demos
Specialised creators
Advanced locations (e.g. Outdoors)
Detailed Product Demos
Additional props required
Niche creator requirements (e.g. experts in fields, fitness level, profession)
See Advanced examples
get up to 20% off

Not sure where to start?

Let us show you the Twirl platform, tell us your needs, and receive a free trial video!

5 Credits per month

For brands that just get started with UGC. Request up to 5 videos a month from standard or premium creators.
Get started
$100 / credit
$500USD
BILLED monthly

10 Credits per month

Spice up your social channels with up to 10 user-generated videos per month.
Get started
$95 / credit
$950USD
BILLED monthly

20 Credits per month

Step up your UGC game with up to 20 videos per month.
Get started
$90 / credit
$1800USD
BILLED monthly

Need more credits?

Contact us for a custom credit plan!
Contact us
Contact
Us

Starter

60 UGC assets per year
Expert Support
Tips and recommendations on content
Usage rights included
Free revisions*
Vetted, high-quality creators
10% Discount
$4,900USD
BILLED Annually
Get started

Advanced

120 UGC assets per year
Expert Support
Tips and recommendations on content
Usage rights included
Free revisions*
Vetted, high-quality creators
15% Discount
$8,700USD
BILLED Annually
Get Started

Social Pro

180 UGC assets per year
Expert Support
Tips and recommendations on content
Usage rights included
Free revisions*
Vetted, high-quality creators
20% Discount
$11,500USD
BILLED Annually
Get Started

Unicorn

More than 180 UGC assets per year
Expert Support
Tips and recommendations on content
Usage rights included
Free revisions*
Vetted, high-quality creators
Contact
Us
Get in touch
Unused credits roll over each month. Cancel anytime.
Usage rights included
Free revisions*
Vetted, high-quality creators

Customers have consistently rated Milestone 4.9/5

"the interface is excellent"
"improvements in every release"
"it is my main workhorse now"

What are credits?  

Credits are the currency on Twirl you use to request content for your project.
What to expect from
1-Credit Creators
2-Credit Creators
Experience
Usually new to working directly with brands, and so require support via clear guidelines to follow the brand's vision.
Understand the ins and outs of working with brands, either as a freelance UGC creator or as part of a previous job role.
Personal Background
May have some experience in professional fields, but get most of their knowledge by mimicking what they enjoy on social media.
May have academically studied or worked in industries related to content creation/marketing.
Aesthetics
Basic understanding of proper lighting and set up. This is usually around their home, and is unfabricated, totally authentic.
Highly meticulous in their use of proper lighting & set-up; they can adapt their set-up to match a brand aesthetic.
Editing
Strong quality and reflects ‘home-video’ style, likely uses a free tool or TikTok in-app.
Seamless transitions and audio quality throughout when shooting multiple scenes from various angles.
Presentation Style
Usually has a preference for either speaking to camera, using a voice-over, or relying on text captions.
Natural storyteller and camera presence. Listening to them is like talking to a friend, not too salesy.

See examples

Explore the difference between standard and premium creators.

Standard
Creators

Focus on authentic videos, such as short TikToks or unfabricated, totally natural demos & unboxing videos.
Valued as 1 credit

Premium
Creators

Focus on ready-to-publish content made by highly experienced creators to match a brand aesthetic, or produce complex product demos or longer explainer videos.
Valued as 2 credits

Frequently asked questions

How does it work?
It's super easy to get started with Twirl! Sign up, create your brand or agency profile and select your credit package through our website. From there you will access your dashboard where you can submit briefs for content anytime!

Once you have submitted your brief, our software will find the creators matching your company and brief. Interested creators apply for your project. You can then select the creator(s) that fit best to your request! If you have physical products which need to be in the video, you'll be able to view the shipping addresses of selected creators. After that, the creator will get to work and produce your content in 3-5 working days!

Once the content is ready you can view and download in your dashboard!
What are credits?
Credits are the currency in your Twirl dashboard.

You’ll spend them for each piece of content you request through your dashboard.
This is how many credits you'll use for each video:

A video from a standard creator uses 1 credit
A video from a premium creator uses 2 credits

Learn more about our standard and premium creators here, or reach out to us anytime if you have questions.
Do you have a free trial?
We currently offer 1 free credit when you sign up so you can give Twirl a whirl (for a limited time only)! Also, we offer a 100% credit-back guarantee within 30 days if you are really not happy with the content you get.
Can I cancel anytime? Is there a contract?
Yes, our monthly plans are cancelable at any time.
How do I know if my video is 1 or 2 credits?
Whenever you create your brief, you can let us know if you want your videos created by a Standard or Premium creator. If you choose Standard, only Standard creators can apply to your content request - if you go with Premium, your content request will only be visible to Premium creators. With Standard, 1 credit gets deducted from your available monthly credit limit, whereas 2 credits get deducted, if you decide for Premium creators.
How long does it take?
Content creation generally takes about 3 to 6 business days after the creator has received your products (if any). Shipping depends on the provider and destination.
How does it work with usage rights?
We offer 100% usage rights for all of the content you produce on Twirl. The content is yours to re-purpose, use for organic, paid or however you see fit, in perpetuity.
Do assets include editing?
Our creators may be able to edit your videos, this could include adding subtitles, cutting, music, or filters. Our standard creators mostly deliver raw footage and do not include editing (unless briefed), or come with basic subtitles or text overlays. Of course, once you receive your content, you can edit however you see fit!
How are your prices lower than agencies / influencers?
We have built a community of high quality creators who cover dozens of industries. Unlike influencers, they focus only on creating amazing content and they do not necessarily have big social followings.

In addition to that, we are primarily a technology company and focus on building software that automates the research, creator onboarding and coordination process. Because of this, we are able to connect brands with creators with minimal human involvement and thus reduce costs, we pass this cost saving on to the brand.
*Do you offer revisions?
We offer free revisions provided that the delivery does not fit the brief you have given or where it is clear a mistake has been made. You can send your revision request through the dashboard. Please reach out to us if you are not happy with the content asset submitted and we are happy to help.
I am an agency, can I use Twirl for my clients?
Sure! If you select 'agency' during the signup process, you will have a slightly different version of the dashboard which is adapted to manage content for multiple brands.
What locations do you currently operate in?
Currently we are focused on creators from the UK and US. We can take customers from anywhere provided you are okay with having either British or American creators. If you need creators from another country, please contact us to discuss further, we may make an exception or we will put you on the waiting list for when we open that country!

Get started with your project today, and get content in days!

Pro Creators
Fast Delivery
Simple Payments
Usage Rights
Creator Variety
Usage Rights
Fast Delivery
Simple Payments
Quality Vetting
Creator Variety